What did the project for ChronischKrank® comprise?

A new website and digital member management for the association – with real added value for affected people in everyday life.

How does the website support its visitors?

It is structured so that just a few clicks lead to exactly the information relevant to your own situation.

What is the digital member tool?

A digital membership management system that noticeably simplifies workflows for the association and its members.

How does the design build trust?

Through a carefully evolved visual language and authentic imagery that puts people and their stories at the center.

What matters for club and association websites?

On clarity, trust, and quick orientation – so that those affected can easily find what they need.

Client

Verein Chronisch Krank

Digital association platform for ChronischKrank®

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Digital support for people with chronic illnesses

The association ChronischKrank® Österreich is a central point of contact for people with chronic illnesses and disabilities as well as their families. It offers comprehensive advice and support in social, financial, psychological, social-security, nutritional, legal, medical, and administrative matters. Its goal is to help those affected assert their claims and make it easier for them to access the resources they need.

The website redesign focused on usability and accessibility to give all user groups easy access to the new club platform. The integration of member management and payment processing for membership fees and donations digitizes and simplifies previously manual processes. The modern design follows the club's corporate design, which was visually refined and sharpened during the website development. Technologically, the platform runs on Drupal — the low-maintenance, easy-to-use open-source CMS regarded worldwide as the first choice for long-lasting business websites.

Manual club processes fully digitalized — from member management to donations.

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Structure that takes the load off.

People seeking help need clarity, not complexity. That's exactly what the new website delivers, with a logically structured page architecture and targeted user guidance. Instead of fighting through cluttered menus, visitors are guided step by step to the right information – no detours, no overwhelm. The website thinks along – and takes a large part of the orientation work off its users' shoulders.

Intuitively to the right content

The new website of the ChronischKrank® association was built so that visitors land exactly where they find the information relevant to their individual situation with just a few clicks. A multi-level navigation – organized by concern, life situation, and topic focus – guides affected individuals, family members, and interested visitors in a structured way through the extensive offering. Especially given the great depth of content, it was important to us to create clarity: the user guidance provides orientation and reduces complex topics to understandable entry points. This way, all target groups – regardless of age, technical affinity, or prior experience – find their way easily and receive support quickly.

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A design that builds trust.

The visual language of the new website was carefully evolved and precisely aligned with the association's values. Authentic imagery puts people and their stories at the center – honest, empathetic, and approachable. The visual language is complemented by individually designed icons that make complex content visually tangible and provide additional orientation.

For the typographic design, the Geologica type family is used: in the Extra Bold and Light weights, it creates a clear contrast between headline and body copy — modern, approachable, and highly legible.

Rounded corners run consistently through the entire design – from buttons and containers to the icons – and, combined with the soft color palette, convey a friendly, inviting overall impression. The result is a cohesive look that communicates both clarity and humanity and lastingly strengthens the association's digital presence.

A website like this needs more than beautiful design. It needs empathy, orientation, and respect for the everyday reality of its users. Our goal was to make all of that visible and tangible.

As a volunteer-run, non-profit social association, we found that Moremedia more than exceeded our expectations with the implementation of our new homepage. The easy maintenance and the graphic design delight us and our members!

Mag. Jürgen E. Holzinger |

Source: Google